2020-03-15 04:49:39
This is the master tracking ticket for COVID-19 related impacts to our operations.

Incident Discussion:

Kradorex Xeron@2020-03-15 04:49:40:

Due to the ongoing threat of COVID-19 to personnel safety and per local health authority directives advising against unnecessary travel, all maintenance and configuration changes that may result in outage conditions requiring personnel travel are suspended. Emergency outage conditions shall be continued to be handled per normal operating policy.

2019-12-05 15:32:04
Today at 1200 EDT (1600 UTC), a pest control procedure was carried out at our network operations suite as directed by the building owner.

I personally supervised the procedure to ensure it maintained integrity of our operational security and to ensure system uptime was ensured during the procedure through to completion. The procedure was carried out with success with no pest control concerns in our DB-NOC suite.

Incident Discussion:

Kradorex Xeron@2019-12-06 10:04:27:

Resolving as no further action is required.

2019-02-11 23:10:46
Due to a winter storm traversing through the area of our main facility, a configuration change freeze is in place to ensure best remote availability of services during this weather event.

Incident Discussion:

Kradorex Xeron@2019-03-18 00:31:51:

Lifted.

2018-09-07 22:33:58
Starting 22:40 EDT, The IRC Network Registration Services and the associated registry will be temporarily unavailable to conduct an upgrade process to a new version of the backend software. This update process should take 20 minutes at most.

Incident Discussion:

Kradorex Xeron@2018-10-02 07:08:52:

Activity complete