Current local time is 26 October 2021 @ 03:56:14 EDT

Outages ticket CT-469864

Resolved
CT-469864
High
Commercial Utility Power Outage

2021-05-09 23:55:12
There is currently a power outage situation in the commercial utility power grid in proximity to our facility.

Incident Discussion:

Kradorex Xeron@2021-05-09 23:55:13:

Situation:
  • Our facility situation remains unchanged with no degradation of operations at this time.
  • Utility has advised of an underground fire condition off-site. Fire department is involved.
  • Utility has advised that commercial utility power will normalize at 0300 (3 AM) EDT.
Actions:
  • We are actively monitoring this situation.

Kradorex Xeron@2021-05-10 00:53:51:

Situation:
  • Our DB-NOC facility situation remains unchanged with no degradation of operations at this time.
  • Utility has control of the outage situation and is conducting repairs. Restoration activities are underway.
  • Utility has revised its restoration time to 0200 (2 AM) EDT.
Actions:
  • We are actively monitoring this situation.

Kradorex Xeron@2021-05-10 01:45:01:

Situation:
  • Our DB-NOC facility situation remains unchanged with no degradation of operations at this time.
  • Utility has concluded restoration activities.
Actions:
  • We are actively monitoring this situation.

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